1. Introduction

Welcome to Property Brew. At Property Brew, we are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws.

2. Information Collection

Definition of Personal Information: Personal information refers to any information or opinion about an individual who is identified or reasonably identifiable. This may include but is not limited to, your name, contact details, financial information, and transaction history.

Types of Personal Information Collected:

Identity Information: This includes your name, date of birth, and any other identifying information.
Contact Information: This includes your address, email address, and phone number.
Financial Information: This includes your bank account details and payment card information.
Transaction Information: This includes details about payments made to us and products or services purchased from us.
Other Information: This may include technical and usage data, profile information, and any other information you provide to us.

3. Methods of Collection

Direct Collection Methods: We may collect personal information directly from you when you interact with us, such as when you fill out forms on our website, contact us via email or phone, or participate in surveys or promotions.

Indirect Collection Methods: We may also collect personal information indirectly through your use of our website, through cookies and other tracking technologies, and through interactions with our social media channels.

Collection from Third Parties: In some cases, we may collect personal information from third parties, such as our business partners, service providers, or publicly available sources.

Collection from Publicly Available Sources: We may collect personal information from publicly available sources, such as government registries or social media platforms, where permitted by law.

This Privacy Policy ensures that your personal information is handled responsibly and in compliance with applicable privacy laws. We value your trust and are committed to protecting your privacy.

4. Purpose of Collection, Use, and Disclosure

At Property Brew, we collect, use, and disclose personal information for the following purposes:

To provide you with our services and fulfill your requests.
To communicate with you and respond to your inquiries.
To process transactions and payments.
To personalize and improve our services and user experience.
To analyze website usage and trends for marketing and research purposes.
To comply with legal obligations and regulatory requirements.

We will only use or disclose your personal information for the purposes outlined in this Privacy Policy, or for other purposes with your consent or as permitted by law.

5. Disclosure of Personal Information to Third Parties

We may disclose personal information to the following third parties:

Our employees, contractors, and related entities who need the information to perform their duties.
Service providers such as IT providers, payment processors, and marketing agencies.
Business partners, sponsors, or promoters of our events or promotions.
Legal and regulatory authorities as required by law or to protect our rights and interests.
Any other third parties with your consent or as permitted by law.

We take reasonable steps to ensure that third parties who receive your personal information comply with privacy laws and use the information only for authorized purposes.

6. Overseas Disclosure

While we primarily store personal information in Australia, some third parties we disclose information to may be located overseas. In such cases, we take steps to ensure that your personal information is protected in accordance with Australian privacy laws. By providing us with your personal information, you consent to the transfer of your information to these overseas recipients as necessary for the purposes outlined in this Privacy Policy.

7. Rights and Control over Personal Information

At Property Brew, we respect your rights and provide you with control over your personal information. Here are the options available to you:

Choice: We may collect personal information directly from you when you interact with us, such as when you fill out forms on our website, contact us via email or phone, or participate in surveys or promotions.

Consent: If we collect personal information from you, we will do so with your consent, unless permitted or required by law.

Access: You have the right to request access to the personal information we hold about you. We will provide this information promptly upon request, subject to any legal limitations or exceptions.

Correction: If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction. We will take reasonable steps to correct the information as soon as possible.

Restriction and Unsubscribe: You have the right to object to the processing of your personal information for direct marketing purposes or unsubscribe from our email communications. You can exercise this right by contacting us or using the opt-out facilities provided in our communications.

Anonymity: Where practicable, we will give you the option to interact with us anonymously or using a pseudonym.

Complaints: If you have any concerns about how we handle your personal information, you have the right to lodge a complaint. Please contact our Privacy Officer, and we will promptly investigate and address your concerns.

Security: We are committed to safeguarding your personal information from unauthorized access, use, or disclosure. We employ physical, electronic, and managerial measures to protect your data, but we cannot guarantee absolute security due to the inherent risks of transmitting information over the internet.

Retention: We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

For any inquiries or requests regarding your personal information, please contact our Privacy Officer using the details provided in this Privacy Policy. We will endeavor to respond to your inquiries and requests promptly and in accordance with applicable privacy laws.

8. Storage and Security

At Property Brew, we take the security of your personal information seriously. We have implemented appropriate physical, electronic, and managerial measures to safeguard and secure the information we collect to prevent unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we continuously review and update our security measures to mitigate risks and maintain the confidentiality and integrity of your information.

9. Cookies

Our website may use cookies to enhance your browsing experience and provide personalized content and advertisements. Cookies are small text files stored on your device by your web browser. They help us analyze web traffic, customize website content, and track user interactions.

You can choose to accept or decline cookies through your browser settings. If you opt-out of cookies, some features of our website may not function properly, and your browsing experience may be affected.

By using our website, you consent to the use of cookies in accordance with this Privacy Policy.

10. Links to Other Websites

Our website may contain links to third-party websites for your convenience and reference. Please note that we do not have control over these websites' content, privacy practices, or security measures. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and they are not governed by this Privacy Policy.

We encourage you to review the privacy policies of these third-party websites before providing any personal information to them.

11. Amendments

Property Brew reserves the right to amend this Privacy Policy at any time without prior notice. Any changes to this policy will be posted on our website, and the revised version will become effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

We encourage you to review the privacy policies of these third-party websites before providing any personal information to them.

12. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us via our contact page

13. Last Update

This Privacy Policy was last updated on February 10, 2024. Any changes or updates to this policy will be reflected in the "Last Update" date.

We appreciate your trust in Property Brew and your understanding of our commitment to protecting your privacy.